Contact Us

Questions about an existing order? For fastest service, please hit reply directly to the order or shipping confirmation email. If a confirmation email cannot be found, please email contact@oldworldwitchcraft.com 

Please note our business hours are Monday through Friday, 9am-5pm pacific time. If you are contacting us about an order over the weekend, we will do our best to get back to you the following business day. 

If you have a question about a product or ritual on this website, please use the form below.

If you would like ritual or product recommendations, please use the form below. A member of our team will contact you via email for private one-on-one assistance. Support by phone is not available at this time. 

Trying to find rituals or spells? All rituals are displayed on their respective product pages and can be found by visiting The Witch's Shop. 

Did a product arrive damaged? Please first email contact@oldworldwitchcraft.com with a photograph of the damage and brief explanation of the problem. An RMA number will be issued for the order. Write the RMA number on the exterior of the package and mail to: Old World Naturals, 1056 Green Acres Road, 102-368, Eugene, OR 97408

All shipments without an exterior RMA number will be rejected and/or sent back to sender. 

Something else? Please first visit Help Center & FAQ where you will find a wide range of Witchcraft-related questions and answers, in addition to store and shipping information. Please note, due to an extremely high volume of emails, we are unable to respond to general questions about spiritual principles, paranormal phenomenon, or discuss the meaning of your dreams. (Yes, we get countless emails about all of the above.) 

Our business hours are Monday through Friday, 9am-5pm pacific time. Please allow 2-4 business days to receive a response.