Customer Support

Questions about an existing order? For fastest service, please hit reply directly to the order or shipping confirmation email. If a confirmation email cannot be found, please use the form below.

If you would like ritual or product recommendations, please use the form below. A member of our team will contact you via email for private one-on-one assistance. Support by phone is not available at this time. 

Trying to find rituals or spells? All rituals are displayed on their respective product pages and can be found by visiting The Witch's Shop. 

Something else? Please first visit Help Center & FAQ where you will find a wide range of Witchcraft-related questions and answers, in addition to store and shipping information. Please note, due to an extremely high volume of emails, we are unable to respond to general questions about spiritual principles, paranormal phenomenon, or discuss the meaning of your dreams. (Yes, we get countless emails about all of the above.) 

Our business hours are Monday through Friday, 9am-5pm pacific time. Please allow 1-3 business days to receive a response.